数据中心硬件维护人员拔盘

第三方维护

Put the Power of the World’s Largest TPM to Work For You.

下一代数据中心支持

数据中心硬件维护

什么是下一代支持? 这是一个全新的维护层次 存储的维护, 十大赌博正规老平台器的支持 和 网络硬件支持. ​

这是普通tpm甚至oem无法比拟的. It’s proactive 监控, 24/7 L3支持, the industry’s only 首次修复™保证 和 more.

支持oem厂商

为什么要将硬件支持转移到Park Place?​

满足您需求的十大赌博正规老平台水平协议
Park Place believes in total flexibility for every customer. That why we offer a wide range of SLAs 和 will even tailor one specifically for the performance st和ards you require. 问问!

对仍在保修期内的IT硬件的支持
与ParkView First Call™, Park Place Technologies will serve as the point of contact for equipment still covered by the OEM. 我们会帮您联系OEM, 确保打开硬件支持单, saving you the time 和 hassle of waiting on the phone or checking your email for a response.
  • 一个合作伙伴跨越oem,跨越世界
    • With multi-vendor hardware support provided in ~180 countries you can simplify IT maintenance by reducing the number of partners you need.
  • 延长硬件使用寿命
    • End of Service Life (EOSL) support keeps your investments up 和 running longer, 最大化ROI并为其他计划腾出资金.
  • 全自动维护体验
    • 侨福硬件监控™ monitors for incidents 24/7 和 automatically opens tickets, 对问题进行分类并派遣IT支持.
  • Follow-the-Sun支持170种语言
    • 无论你在哪里, 只要有需要, Park Place is there with our multi-lingual customer support (including L3 support).
  • 业界唯一的首次修复™保证
    • If a return trip is needed to fix the same issue on the same device within 5 days, 你可以免费获得一个月的设备支持.
  • 比OEM低30-40%
    • Park Place combines the confidence that comes from the industry leader supporting 21,500+ 客户 和 SLAs similar to the OEM with significant cost savings.

下一代数据中心支持体验

The old way of managing 和 maintaining a data center is reactionary, 耗费时间的, 昂贵的, 和过时的. With Park Place Hardware Maintenance 和 侨福硬件监控™ you can streamline your data center hardware maintenance.
  • 自助十大赌博正规老平台管理

    The 中央公园客户入门网站 is an innovative single pane of glass for managing your data center maintenance & 监控. 主要特点包括:

    • 易于阅读的仪表盘的关键指标
    • 十大赌博正规老平台票据、合同和资产管理
    • Multi-account访问
    • 能够指定多个客户管理员
    • ParkView™ Hub including installation wizard 和 visibility to monitor devices
    • 24小时实时聊天

     

  • 主动监视

    Whether you’re 监控 存储, Server, or Network devices, 侨福硬件监控™ reduces the number of touchpoints between you 和 a maintenance solution to two easy steps by proactively identifies faults 24/7 without the need for customer action of any kind.

  • 首次修复™保证

    A lot of maintenance providers claim to have a high first-time fix rate but only one puts their reputation on the line – Park Place Technologies. 与我们的 首次修复™保证 如果我们不解决你的存储问题, 十大赌博正规老平台器或网络硬件问题在第一次访问, we’ll credit you for one month of maintenance (和 监控 if applicable) on that device. 就是这么简单.

  • 全面整合方法

    配有全套的 基础设施管理十大赌博正规老平台数据中心专业十大赌博正规老平台, Park Place Technologies can help you optimize your data center support beyond typical break-fix maintenance offered by ordinary TPMs.

ParkView C和yl和

去过那里,已经解决了.

As the global leader in data center 和 networking optimization, we offer exceptional third-party maintenance for data center storage, 十大赌博正规老平台器和网络硬件.
  • ~180
    国家十大赌博正规老平台
  • 900+
    备件位置
  • 21,500+
    支持的当前客户

中央公园客户入门网站

Central Park is an innovative single pane of glass for managing your data center maintenance & 监控. 主要特点包括:
  • 易于阅读的仪表盘的关键指标
  • 十大赌博正规老平台票据、合同和资产管理
  • Multi-account访问
  • 能够指定多个客户管理员
  • ParkView™ Hub including installation wizard 和 visibility to monitor devices
  • 24小时实时聊天
公园广场技术十大赌博正规老平台位置地图

首次修复™保证

A lot of maintenance providers claim to have a high first-time fix rate but only one puts their reputation on the line – Park Place Technologies. 与我们的 new 首次修复™保证 如果我们不解决你的存储问题, 十大赌博正规老平台器或网络硬件问题在第一次访问, we’ll credit you for one month of maintenance (和 监控 if applicable) on that device. 就是这么简单.

全球十大赌博正规老平台提供

A global team of 500+ professionals providing 24/7 follow-the-sun support for 124,在190个国家/地区拥有超过000个数据中心.​
  • 支持170种语言
  • 24/7 L3支持
  • 世界上最大的现场工程师团队

你越早换,省的钱就越多!

Switching hardware support to Park Place after your initial warranty expires could save you 30-40% vs. 与OEM一起更新.
  • 一个合作伙伴来支持您的多oem设备
  • 远程监控支持
  • 首次修复™保证
  • 我们的十大赌博正规老平台没有截止日期. We’ll support your IT infrastructure as long as necessary.

工程师的专业知识

We employ a comprehensive team of badged field service 和 advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage, 十大赌博正规老平台器和网络硬件. These teams are located in cities around the world 和 can be on-site at your facility within 4 hours. 当你需要的时候,这是专业的支持, 无论你储存在哪里, 十大赌博正规老平台器和网络硬件的位置.
  • 600+
    全球专业人士
  • 15+
    平均经验
  • 150K+
    十大赌博正规老平台电话2021